Expenses and reconciliation basics

Expense and reconciliation workflows help keep operating costs and payment records organised.

Recording expenses

  • Add supplier or operating costs promptly.
  • Use categories consistently.
  • Attach receipts, invoices, or supporting files where needed.
  • Check whether an expense should be billable to a customer before saving.

Reconciliation basics

  • Compare CRM records with bank, card, PayPal, Stripe, or Revolut statements.
  • Investigate unmatched payments or expenses.
  • Correct mapping issues before relying on reports.
  • Keep notes for any manual adjustments.

Common checks

  • Payments recorded against the wrong invoice.
  • Expenses missing receipts.
  • Duplicate entries from manual imports or repeated entry.

Good to know: A regular weekly review is easier than trying to fix a month of mismatched records at once.

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