For help with your account, billing, or workspace, contact Perfexly support.
- support@perfexly.com
Include these details
- Company name.
- Account email address.
- Workspace URL if you have it.
- Invoice number for billing questions.
- Clear description of the issue.
- Screenshots if they help explain the problem.
Support boundaries
- Perfexly can help with platform access, hosted workspace issues, billing questions, and reasonable setup guidance.
- Your own business process, accounting decisions, tax treatment, and legal documents may need your own accountant, bookkeeper, or adviser.
Good to know: Do not send passwords or full payment card details to support.